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FAQ

  • When will you ship my item(s)?
    When placing orders it is VERY important to pay attention to the "processing time" indicated. While we always strive to have quick turn arounds. Please keep in mind that we also produce wholesale orders, charity orders and event orders which can sometimes slow down the process. on average, during peak season, you should expect 10-12 BUSINESS DAYS for order fulfillment.
  • What does "business days" mean?"
    This means SATURDAYS, SUNDAYS and holidays don't count unless otherwise indicated on the listing. If you're ordering multiple items they may have different "Processing times". Processing times are completely separate from shipping transit times. It is the time that we need to complete orders before transferring your item to USPS or the courier chosen at checkout.
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